Leading practice principles
Leading practice exceeds minimum legal obligations because of a commitment to ethical work practices and the realisation that where discriminatory behaviours are allowed, they will generate significant productivity costs.
Leading practice involves establishing a workplace culture that respects difference, and practices and policies beyond legal minima, for example, creating clear rights and practices to address harassment by colleagues and clients.
For an employer to avoid liability for workplace harassment and discrimination they need to be able to demonstrate they took ‘all reasonable steps’.
